Terms of Service

Last updated: July 3, 2026

1. Scope

These terms govern your use of:

By using any of these, you agree to these terms. If you do not agree, do not use the service.

2. Operator

Brandfusion Burlet (sole proprietorship)
Rafael Burlet
Neue Jonastrasse 71
8640 Rapperswil SG, Switzerland
UID: CHE-470.184.634
[email protected]

3. Software license

The lynox software is licensed under the Elastic License 2.0 (ELv2). In summary:

The full license text in the repository is legally binding. This summary is provided for convenience only.

4. AI provider and API costs

lynox uses a bring-your-own-key (BYOK) model. You provide your own API key for the AI provider (e.g. Anthropic). This means:

5. lynox Cloud service

lynox Managed Hosting is a managed hosting service where we run lynox on your behalf. The following additional terms apply:

Credits (internal usage units)

“Credits” are internal accounting units for AI-token consumption on your own lynox instance only. They represent neither a sum of money nor any right to redemption or repayment in cash.

6. Right of withdrawal (EU consumers)

If you are a consumer within the meaning of the EU Consumer Rights Directive (2011/83/EU), you have the right to withdraw from the lynox Managed Hosting contract within 14 days, without giving any reason. The period begins on conclusion of the contract, including where a free trial precedes it. To exercise this right, send us a clear statement (e.g. by email to [email protected]); you may use the model withdrawal form.

Your instance is provisioned at your express request immediately, i.e. before the withdrawal period expires. You confirm this request at checkout and acknowledge that, if you withdraw after performance has begun, you must pay a proportionate amount for the hosting service already provided up to withdrawal (Art. 14(3) of the Directive); during a free trial this is generally nil, as that period is free of charge. Where the service has been fully performed at your request, your right of withdrawal may lapse early under Art. 16(a).

Credit packs. A purchased credit pack is digital content. Where you expressly consent at purchase to immediate provision and acknowledge the loss of your withdrawal right, the pack becomes usable at once; absent such consent, you may withdraw within 14 days and unused credits are refunded. Credits already consumed are not refundable.

You can cancel your subscription at any time in your account. Consumers in the EU/EEA can also use our easy cancellation tool; we will confirm any cancellation in text form by email.

7. Self-hosting responsibility

When you self-host lynox, you are solely responsible for:

We provide the software as a tool. How you deploy, configure, and use it is entirely your responsibility.

8. AI-generated output

lynox processes requests through third-party AI models. You acknowledge that:

9. Acceptable use

You agree not to:

Prohibited uses. Customer shall not use lynox to: (a) infer emotions of natural persons in the workplace or educational institutions (except for safety or medical reasons); (b) categorise natural persons based on biometric data to deduce race, political opinions, trade-union membership, religious or philosophical beliefs, sex life, or sexual orientation; (c) perform social scoring of natural persons by public authorities or on their behalf; (d) carry out individual criminal-offence risk assessments based solely on profiling; (e) build or expand facial-recognition databases via untargeted scraping of facial images from the internet or CCTV; (f) deploy real-time remote biometric identification in publicly accessible spaces for law-enforcement purposes; or (g) any other practice listed as prohibited under Article 5 of Regulation (EU) 2024/1689 (the "EU AI Act").

High-risk uses require separate written agreement. The lynox software is offered as a general-purpose business runtime; the transparency obligations of Article 50 of the EU AI Act apply to it. Customer shall not deploy lynox as a safety component of a product, or in any of the high-risk use cases listed in Annex III of the EU AI Act — including but not limited to biometrics, critical infrastructure, education and vocational training, employment / worker management / access to self-employment, access to essential private or public services and benefits, law enforcement, migration / asylum / border control, and administration of justice and democratic processes — without a prior written supplemental agreement with the Operator covering Annex III provider obligations (risk management, data governance, technical documentation, transparency, human oversight, accuracy and cybersecurity, conformity assessment, and EU database registration). Deploying lynox into an Annex III use case without such agreement may constitute a substantial modification under Article 25 of the EU AI Act, in which case Customer assumes the role and full obligations of "provider" under the Act.

Sanctions and export compliance. You represent and warrant that you are not a person or entity that is the target of sanctions administered or enforced by Switzerland (SECO), the European Union, the United Nations, the United States (OFAC), or other applicable authorities; that you are not located in or ordinarily resident in a country or territory subject to comprehensive sanctions or embargo; and that you will not use lynox in violation of any applicable sanctions or export-control laws. We may suspend or terminate the service immediately if this ceases to be true.

You are solely responsible for your use of the software and any consequences arising from it. We are not liable for any damage, loss, or legal consequences resulting from how you or your users use the software.

For lynox Managed Hosting subscribers, the Acceptable Use Policy applies in addition to this section and contains detailed rules specific to the managed service.

10. Intellectual property

lynox® is a registered trademark of Brandfusion Burlet. The lynox name, logo, and brand assets are protected. The software source code is available under the Elastic License 2.0. All content on this website (text, images, design) is protected by copyright unless otherwise noted.

Data you create using the lynox software (knowledge graph, conversations, workflows, files) belongs to you. We make no claim to your data.

11. Warranty disclaimer

The software is provided "as is" and "as available", without warranty of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.

We do not warrant that:

For the self-hosted software, uptime and performance depend entirely on your own infrastructure.

12. Limitation of liability

To the maximum extent permitted by applicable law, including Art. 100 of the Swiss Code of Obligations (OR):

Where liability cannot be excluded by law, our total aggregate liability is limited to CHF 100 or the amount you have paid us in the 12 months preceding the claim, whichever is greater.

Mandatory statutory liability — in particular for wilful misconduct (Vorsatz), gross negligence (grobe Fahrlässigkeit), and product liability under the Swiss Product Liability Act (PrHG) for personal injury and damage to consumer goods — remains unaffected and cannot be excluded.

13. Indemnification

You agree to indemnify, defend, and hold harmless Brandfusion Burlet, Rafael Burlet, and any affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

14. Third-party components

lynox includes open-source components governed by their own licenses. A list of third-party licenses is available in the THIRD_PARTY_LICENSES.md file. We make no warranty regarding third-party components and are not liable for any issues arising from them.

15. Data protection

See our Privacy Policy for details on how we handle data on this website. The self-hosted software collects no data and communicates only with the AI provider you configure. When you self-host lynox, you are the data controller for all data processed by your installation.

For lynox Managed Hosting, our Data Processing Agreement forms part of these Terms and governs our processing of personal data on your behalf as your processor under Art. 28 GDPR / Art. 9 revDSG.

16. Changes to these terms

We may update these terms. Material changes will be noted with an updated date. For lynox Cloud subscribers, we will provide at least 14 days notice before changes take effect. Continued use after changes constitutes acceptance.

17. Governing law and jurisdiction

These terms are governed by Swiss law (Swiss Code of Obligations, OR), excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is Rapperswil-Jona, Canton of St. Gallen, Switzerland. Mandatory statutory provisions regarding jurisdiction — in particular for consumers under Art. 32 of the Swiss Civil Procedure Code (ZPO) — remain unaffected.

18. Severability

If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in full force. The invalid provision shall be replaced by a valid provision that comes closest to the economic intent of the invalid provision.